Jetstar workers will escalate industrial action from Friday, with union members planning one-hour stoppages at major airports and refusing to carry out a range of duties over a long-running pay dispute. The Australian Services Union (ASU) said its Jetstar members had voted to increase industrial action from Friday, 2 October, coinciding with the NRL Grand […]
Elevated fatigue risks, overtime and staffing pressures inside Sydney Airport’s air traffic control tower have emerged as recurring areas of investigation following a string of near misses. The Australian Transport Safety Bureau (ATSB) has released preliminary reports into four of six aircraft coordination and conflict incidents it is investigating at Sydney Airport during July and […]
Travel businesses can no longer pass on the cost of accepting Visa, Mastercard or eftpos payments through card surcharges, as the RBA’s surcharge ban takes effect today. The new rules came into force on 1 October, three months later than originally planned following lobbying from the Australian Travel Industry Association (ATIA) and other business groups. […]
Active engagement with loyalty programs is on the decline, a recent behavioural study into Australia’s leading loyalty programs has revealed. Conducted by Honeycomb Strategy, The Science of Loyalty report ranked 60 Australian loyalty programs across travel, retail banking and paid programs on three measures: membership rate, engagement rate and impact on spend. The study found […]
“The reason older women travel alone and feel safe is because we’re invisible,” Sally Loane, Chairman and Non-Executive Director of Destination NSW, joked, prompting nods from the audience at Virtuoso’s Sydney Luxe Report event yesterday. But if Virtuoso’s latest luxury travel data is anything to go by, female travellers are becoming increasingly difficult for the […]
The Australian market is becoming increasingly important to Virtuoso, which has now brought its annual Australia and New Zealand-specific Luxe Report to Australia for the second year running. Yesterday, Misty Belles, Vice President of Global Public Relations at Virtuoso, hosted travel media at Bennelong restaurant in the Sydney Opera House to unpack the trends set […]
Industry identity Richard Taylor has launched Talent for Travel, a talent marketplace that showcases available travel industry professionals to employers, rather than advertising vacancies. Taylor said the platform, in what he says is a travel industry first, is aimed at the gaps left by both job boards and traditional recruitment. “This is not jobs. This […]
Qantas Loyalty has partnered with Expedia Group to overhaul the booking technology behind Qantas Hotels & Holidays and Jetstar Holidays. A new platform is set to launch in the first half of 2027. Under the strategic partnership, Expedia Group B2B will power the end-to-end booking experience across the platforms, allowing customers to book hotels and […]
The Duke of Sussex, Prince Harry, has called on the world’s travel industry to consider the health of the destinations it serves. Speaking at the Skift Global Forum in New York City last week, Prince Harry said some of the most meaningful and transformative moments of his life have been “anchored in travel”. Prince Harry […]
US Travel Association CEO Geoff Freeman has warned that visa delays, higher fees and expanded social media screening risk undermining the country’s ambitions to attract 100 million international visitors by 2030. Speaking to Travel Weekly US, Freeman said US travel executives held more than an hour of discussions with President Donald Trump following a White […]